Basic support includes includes support for your underlying hosting platform only. We will ensure that all systems are operational and functioning at optimal capacity. Support requests for plugins and the theme provided by the Weeknight Website platform will also be provided.
Premium support includes additional best-effort support for third party plugins, themes, and WordPress, cPanel (email configuration, DNS settings, disk usage, etc.), and any other hosting related issues. This support is recommended if you are not a DIYer.